Lexus Responds Quickly With GX 460 Remedy – Software Update Now Available

by admin on May 3, 2010 · 2 comments

in GX 460

On April 13, 2010 Lexus announced they would take immediate action when Consumer Reports found the GX 460 stability issue by halting sales while they examined the problem.

April 19th Update – Recall To Perform GX 460 Software Update

“Toyota’s objective is to provide a high level of safety and quality, while meeting or surpassing governmental regulations. Our engineers have conducted tests to confirm the VSC performance issue raised by Consumer Reports, and we are confident this VSC software update addresses the concern,” said Steve St. Angelo, Toyota chief quality officer for North America.

All Lexus dealers will have the VSC software update by the end of April. Once the software update is available at dealerships, vehicle owners are encouraged to bring their 2010 GX 460 to a dealer at their earliest convenience for the update at no cost. The update should take approximately one hour depending on the dealers’ work schedule.

April 20th – Lexus Japan Has Demonstrated The Problem and Solution – Video

Within a week, on April 20, 2010 Lexus Japan released a video demonstrating the problem that Consumer Reports had identified. As you can see in the video, the GX 460 maintains stability after the VSC (Vehicle Stability Control) update has been performed.

April 29th – Lexus Update Is Available At Lexus Dealers

“I’m happy to announce that an update for the 2010 GX 460 vehicle stability control system is now available at Lexus dealers nationwide. Our dealers began contacting customers yesterday offering to make arrangements to perform the update, and we expect them to get in touch with most GX owners within one week. With the revision now in place, we are also resuming sales of the 2010 GX 460. We are confident that the update will make the performance of the GX even better for our customers.

So now that the GX 460 is back, take a few minutes to learn more about this sophisticated luxury SUV we covered in December of last year here on our blog.

http://lexusofrenoblog.com/2010-lexus-gx-460-the-all-new-gx-460-is-visionary-luxury-utility-vehicle/

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