Lexus 470 Steering Shaft Recall PDF - Click To Download
Lexus is recalling certain 2003 through 2007 Lexus LX 470 models for safety related to a steering shaft issue.
Steering Shaft Recall
The construction of the steering shaft is such that the snap ring on the shaft may disengage when the vehicle experiences an unusually severe impact to the front wheels (for example, striking a deep pothole in the roadway). If the snap ring becomes disengaged and the steering wheel is then repeatedly turned to the full locked position, over time the steering shaft may become disconnected which could result in a loss of steering control.
Lexus dealers will be requested to install a newly designed snap ring and an additional component which will prevent separation of the steering shaft at no charge to the vehicle owner, when parts are made available.
Owner Notification Mailing Dates
The owner notification will commence when parts become available in mid-August, 2010.
Only owners of the affected vehicles will be notified.
Identification of All LX 470 Vehicles Involved In The Recall
There are approximately 39,000 vehicles involved.
Voluntary Safety Recall ALF Certain 2003 through 2007 Model Year Lexus LX 470 Vehicles Steering Shaft – Q&A
On July 29, 2010, Lexus filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2003 through 2007 model year Lexus LX 470 vehicles.
Q1: Why is Lexus conducting a Safety Recall?
A1: The construction of the steering shaft is such that the snap ring on the shaft may disengage when the vehicle experiences an unusually severe impact to the front wheels (for example, striking a deep pothole in the roadway). If the snap ring becomes disengaged and the steering wheel is then repeatedly turned to the full locked position, over time the steering shaft may become disconnected which could result in a loss of steering control.Q2: Which and how many vehicles are covered by this Safety Recall?
A2: There are approximately 39,000 Lexus LX470 (Certain 2003 through 2007 model year) vehicles covered in the U.S.Q3: What is the production period of the affected vehicles?
A3: The vehicles covered by this Safety Recall were produced from mid-June 2002 to early August 2007.Q4: Are there any other Toyota or Lexus vehicles involved?
A4: There are no other Lexus or Toyota vehicles covered by this Safety Recall in the U.S.Q5: Are Toyota Land Cruisers involved?
A5: No, the Toyota Land Cruiser is not covered by this recall because the construction of the Land Cruiser steering shaft is different from that of the LX470.Q6: Are there any warnings that this condition will occur?
A6: No. There are no warnings that this condition will occur.Q7: What is Lexus going to do?
A7: In mid-August, 2010 Lexus will begin sending out owner notifications by first class mail. The letter will advise owners to bring their vehicle to a Lexus dealer for the remedy to be performed at no charge to the vehicle owner. The remedy will include the replacement of the snap ring with a newly designed one and the installation of an additional component which will prevent separation of the steering shaft.Q8: How many reports of this condition have been received?
A8: Lexus has received one report related to this condition in the U.S.Q9: Have there been any accidents reported?
A9: Lexus is not aware of any accidents related to this condition.Q10: What if an owner has previously paid for repairs to his/her vehicle to address this specific condition?
A10: Owners that have previously paid for repairs to their vehicle to address this specific condition should refer to their owner letter for reimbursement consideration instructions.Q11: What should an owner do if they experience this condition or have immediate concerns about his/her vehicle?
A11: Owners with questions or concerns are asked to contact their local Lexus dealer for diagnosis and repair if applicable.Owners may also contact Lexus Customer Satisfaction at 1-800-255-3987.
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